Contact Watch My Plot.

Watch My Plot is a trading name of Free Life Ventures Ltd, registered in England and Wales under company number 17547215.

Registered office and geographic contact address: 132 The Larches, London, N13 5QE, England.

Email: support@watchmyplot.com

If you were invited directly, you can also use the contact details included with your invite.

For payment, checkout, refund, payout, or Stripe onboarding problems, include your account email, the request or booking title, the rough date of the issue, and what happened. Do not send card numbers or passwords.

If either party cancels before any work starts, the owner receives a full refund. The amount kept from the owner is £0, A$0 or NZ$0. If the gardener cancels or does not attend and no work was supplied, the same full-refund rule applies and Watch My Plot returns its fee.

To cancel, email a clear statement such as: “I cancel booking [title or reference], booked on [date], for service starting [date].” Include your account email and whether any work has started. After work starts, quality, crop-loss, damage and partly completed-job concerns are reviewed using the evidence and applicable legal rights; compensation is not guaranteed by Watch My Plot.

Never send card numbers, bank details, passwords, alarm codes, or key locations by email.

For safety concerns, suspicious behaviour, access problems, or misuse, contact us as soon as possible with the request or booking details and a short description of the concern.

If there is immediate danger, use the appropriate local emergency service first.

Response times may vary. Payment, safety, and account access issues should be prioritised where possible.